We offer free shipping on all domestic orders within the United States. For international orders there will be a flat charge of $10.00.
Orders will be shipped within 1-2 business days via the United States Postal Service - First Class unless otherwise specified. In the case that another carrier service is preferred, the customer agrees to cover all costs. The average domestic transit time is 2-5 days, international is 6-10 days however delays have occasionally occurred. Kutzall Direct is not responsible for lost shipments.
Our office is open 8:00am - 5:00pm ET, Monday thru Friday.
Our goal is to make sure you are always 100% satisfied with your purchase. If for any reason there is a problem we will correct it immediately. We stand by our tools as being the highest in quality and our service as being top class. If for some reason you have received the wrong item, or there was an error in your order, please contact us within 14 days and we will immediately correct the problem.
If you wish to return or exchange an item: